ADMINISTRATIVE ASSISTANT AND DISPATCHER
Orangeburg County, SC Orangeburg County, SC Estimated:
$32.
3K - $40.
9K a year Estimated:
$32.
3K - $40.
9K a year 1 day ago 1 day ago 1 day ago The Administrative Assistant / Dispatcher performs complex administrative support for the Code Enforcement - Animal Services Department.
Work requires the exercise of considerable initiative, independent judgement, and discretion with information regards to correspondence, telephone calls, visitors, and mail as well as dispatching and maintaining communication with officers and staff in the field regarding for calls for service and complaints.
Conducts research, prepare statistical reports, handles information requests, and perform clerical functions such as preparing correspondence, receiving visitors, scheduling meetings, organizing, and maintaining paper and electronic files.
This position requires discretion and diplomatic skill in representing policies and working effectively with County personnel, officials, and the public.
The job will also provide business office clerical assistance by performing various duties.
Be responsible for performing a wide variety of professional administrative duties in support of the activities and services of the Code Enforcement Department.
Coordinate office services, dispatch calls for service and provide information and assistance to the public regarding the assigned department.
This position requires the ability to work independently, with supervision, work well with others and perform in a team environment daily.
Frequent interaction with the department, public and other employees is required.
This class works under general supervision.
This position reports directly to the Animal Services Manager.
Duties and Responsibilities Citizen Complaint Service -- This position receives inbound calls from citizens anywhere in the County concerning animal related complaints.
The dispatcher/administrative will gather all pertinent information regarding location, the complaint/issue, name and address if/when available, and contact information of the caller.
The dispatcher/administrative assistant determines if an officer needs to be dispatched immediately based upon the priority of the call, and if so, which officer to dispatch based upon location, availability, and zone assignment.
Documentation - This position will input all complaints received, calls for service, and officer dispatches into the county database.
Additional databases may be utilized such as:
PetPoint, GIS based software programs, SCDMV online, Municode, Public Index, and related media and digital platforms as directed for the performance of job-related functions.
Field Monitoring -- For the safety of all officers, the dispatcher/administrative assistant must be able to operate and communicate via a handheld mobile radio or radio base station, phone system and text/paging system.
The position will be responsible for periodically checking on the status and when on calls, to be certain all officers are safe.
Administrative duties -- Filing, case research, FOIA requests and fulfillments, procurement matters, data entry, community service program, and other duties as assigned.
It is helpful for the dispatcher/administrative assistant to have working knowledge of state law and county ordinances and penalties under the laws, in order to understand priorities or complaints as they are received.
This position operates with limited supervision and must be able to multitask in order to prioritize calls for service based upon sometimes limited information in order to ensure a proper officer response.
Must be able self-sufficient and able to function independently.
Greets visitors and volunteers for intake and adoption services.
Operates other standard office equipment such as a computer, copy machine, printers, and calculator.
Schedules service calls and inputs work orders when needed.
Answers a multi-line telephone and route calls to the appropriate staff.
Proficient in problem-solving, multi-tasking, and time management.
Writes, types, or enters information into computer to prepare correspondence, memorandums, or other documents.
Types correspondence and collates information to generate various reports.
Copies and files confidential documents.
Maintains and updates office files.
Manages bulletin boards and display cases.
General office duties Performs other duties and related work as instructed and assigned.
Supervisory Functions:
N/A Minimum Education and Experience Requirements:
The candidate must have the ability to type 35-45 wpm, use a personal computer, and be proficient in Microsoft Office Suite and other related applications to include, but not limited to records management systems, financial management systems and spreadsheet databases.
Candidate must also be able to use complex office equipment as necessary to include, but not limited to, the xerox all in one machine.
Associate degree in public or business Administration or related field plus two (2) years of related work experience, or a High School Diploma or equivalent plus (4) years of related work experience with at least two (2) years of municipal, public sector, customer service, or telecommunications related experience.
Certificates, Licenses, Registrations:
Valid SC driver's license required and must meet the qualifications to obtain the NCIC Security Awareness Certification.
Reasoning Ability, Mathematical and Language Skills:
Technically savvy and experience with various systems.
Ability to handle multiple tasks and prioritize to meet short deadlines.
Excellent verbal and written communication skills to assist with behavioral based interviewing.
Excellent listening and interpersonal skills.
Must have the adaptability and flexibility to change dependent upon the environment.
Must be comfortable working in a dynamic, fast-paced environment and can exhibit professional maturity.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee frequently is required to stand, walk, and sit.
The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include ability to adjust focus.
Work Environment and Unavoidable Hazards:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Involves routine and frequent exposure to:
Bright/dim light; Dusts and pollen.
Extreme heat and/or cold; Wet or humid conditions.
Extreme noise levels, Animals/wildlife (barking etc.
) Vibration; Fumes and/or noxious odors (For example, but not limited to:
animal waste or cleaning/disinfectant products).
Traffic; Moving machinery.
Electrical shock; Heights.
Domestic animals and livestock and associated allergens Americans with Disabilities Act Compliance Orangeburg County is an Equal Opportunity Employer.
ADA requires Orangeburg County to provide reasonable accommodations to qualified persons with disabilities.
Prospective and current employees are encouraged to discuss ADA accommodations with management.
Position :
2313 Code :
326-1 Type :
INTERNAL & EXTERNAL Location :
ANIMAL CONTROL Group :
REGULAR NO Job Family :
ANIMAL CONTROL Job Class :
ADMINISTRATIVE ASSISTANT Posting Start :
08/03/2023 Posting End :
12/31/9999.
Estimated Salary: $20 to $28 per hour based on qualifications.
$32.
3K - $40.
9K a year Estimated:
$32.
3K - $40.
9K a year 1 day ago 1 day ago 1 day ago The Administrative Assistant / Dispatcher performs complex administrative support for the Code Enforcement - Animal Services Department.
Work requires the exercise of considerable initiative, independent judgement, and discretion with information regards to correspondence, telephone calls, visitors, and mail as well as dispatching and maintaining communication with officers and staff in the field regarding for calls for service and complaints.
Conducts research, prepare statistical reports, handles information requests, and perform clerical functions such as preparing correspondence, receiving visitors, scheduling meetings, organizing, and maintaining paper and electronic files.
This position requires discretion and diplomatic skill in representing policies and working effectively with County personnel, officials, and the public.
The job will also provide business office clerical assistance by performing various duties.
Be responsible for performing a wide variety of professional administrative duties in support of the activities and services of the Code Enforcement Department.
Coordinate office services, dispatch calls for service and provide information and assistance to the public regarding the assigned department.
This position requires the ability to work independently, with supervision, work well with others and perform in a team environment daily.
Frequent interaction with the department, public and other employees is required.
This class works under general supervision.
This position reports directly to the Animal Services Manager.
Duties and Responsibilities Citizen Complaint Service -- This position receives inbound calls from citizens anywhere in the County concerning animal related complaints.
The dispatcher/administrative will gather all pertinent information regarding location, the complaint/issue, name and address if/when available, and contact information of the caller.
The dispatcher/administrative assistant determines if an officer needs to be dispatched immediately based upon the priority of the call, and if so, which officer to dispatch based upon location, availability, and zone assignment.
Documentation - This position will input all complaints received, calls for service, and officer dispatches into the county database.
Additional databases may be utilized such as:
PetPoint, GIS based software programs, SCDMV online, Municode, Public Index, and related media and digital platforms as directed for the performance of job-related functions.
Field Monitoring -- For the safety of all officers, the dispatcher/administrative assistant must be able to operate and communicate via a handheld mobile radio or radio base station, phone system and text/paging system.
The position will be responsible for periodically checking on the status and when on calls, to be certain all officers are safe.
Administrative duties -- Filing, case research, FOIA requests and fulfillments, procurement matters, data entry, community service program, and other duties as assigned.
It is helpful for the dispatcher/administrative assistant to have working knowledge of state law and county ordinances and penalties under the laws, in order to understand priorities or complaints as they are received.
This position operates with limited supervision and must be able to multitask in order to prioritize calls for service based upon sometimes limited information in order to ensure a proper officer response.
Must be able self-sufficient and able to function independently.
Greets visitors and volunteers for intake and adoption services.
Operates other standard office equipment such as a computer, copy machine, printers, and calculator.
Schedules service calls and inputs work orders when needed.
Answers a multi-line telephone and route calls to the appropriate staff.
Proficient in problem-solving, multi-tasking, and time management.
Writes, types, or enters information into computer to prepare correspondence, memorandums, or other documents.
Types correspondence and collates information to generate various reports.
Copies and files confidential documents.
Maintains and updates office files.
Manages bulletin boards and display cases.
General office duties Performs other duties and related work as instructed and assigned.
Supervisory Functions:
N/A Minimum Education and Experience Requirements:
The candidate must have the ability to type 35-45 wpm, use a personal computer, and be proficient in Microsoft Office Suite and other related applications to include, but not limited to records management systems, financial management systems and spreadsheet databases.
Candidate must also be able to use complex office equipment as necessary to include, but not limited to, the xerox all in one machine.
Associate degree in public or business Administration or related field plus two (2) years of related work experience, or a High School Diploma or equivalent plus (4) years of related work experience with at least two (2) years of municipal, public sector, customer service, or telecommunications related experience.
Certificates, Licenses, Registrations:
Valid SC driver's license required and must meet the qualifications to obtain the NCIC Security Awareness Certification.
Reasoning Ability, Mathematical and Language Skills:
Technically savvy and experience with various systems.
Ability to handle multiple tasks and prioritize to meet short deadlines.
Excellent verbal and written communication skills to assist with behavioral based interviewing.
Excellent listening and interpersonal skills.
Must have the adaptability and flexibility to change dependent upon the environment.
Must be comfortable working in a dynamic, fast-paced environment and can exhibit professional maturity.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
The employee frequently is required to stand, walk, and sit.
The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include ability to adjust focus.
Work Environment and Unavoidable Hazards:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Involves routine and frequent exposure to:
Bright/dim light; Dusts and pollen.
Extreme heat and/or cold; Wet or humid conditions.
Extreme noise levels, Animals/wildlife (barking etc.
) Vibration; Fumes and/or noxious odors (For example, but not limited to:
animal waste or cleaning/disinfectant products).
Traffic; Moving machinery.
Electrical shock; Heights.
Domestic animals and livestock and associated allergens Americans with Disabilities Act Compliance Orangeburg County is an Equal Opportunity Employer.
ADA requires Orangeburg County to provide reasonable accommodations to qualified persons with disabilities.
Prospective and current employees are encouraged to discuss ADA accommodations with management.
Position :
2313 Code :
326-1 Type :
INTERNAL & EXTERNAL Location :
ANIMAL CONTROL Group :
REGULAR NO Job Family :
ANIMAL CONTROL Job Class :
ADMINISTRATIVE ASSISTANT Posting Start :
08/03/2023 Posting End :
12/31/9999.
Estimated Salary: $20 to $28 per hour based on qualifications.
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